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Terms of Service

Last updated: May 4, 2026

These Terms of Service ("Terms") govern your use of the Stellr Media website and any services provided by Stellr Media ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Services

Stellr Media provides digital marketing services for licensed real estate agents, including but not limited to paid advertising management, social media management, content creation, lead nurture automation, and personal brand development. The specific scope of services for any engagement is defined in a separate service agreement between Stellr Media and the client.

2. Eligibility

Our services are intended for licensed real estate professionals operating in the United States or Canada. By booking a strategy call or engaging our services, you represent that you are at least 18 years of age and operating as a legitimate real estate professional.

3. No Guarantee of Results

All results, case studies, testimonials, and statistics mentioned on this website represent examples of what some clients have achieved and are not a guarantee of future results. Individual results will vary based on market conditions, advertising budget, agent responsiveness, local competition, and other factors outside our control.

Our 90-day guarantee (where offered) is subject to the specific terms outlined in your individual service agreement, including minimum ad spend requirements and client cooperation obligations. The guarantee applies only to clients who fulfill all obligations under their service agreement.

4. Strategy Call

The free strategy call is a no-obligation consultation. Booking a call does not create a binding contract for services. During the call, we will assess whether our services are a good fit for your business. We reserve the right to decline to work with any prospective client at our sole discretion.

5. Payment Terms

Payment terms, fees, and billing schedules are outlined in your individual service agreement. All fees are in USD unless otherwise stated. We reserve the right to suspend or terminate services for non-payment. Refund eligibility is governed by the terms of your service agreement.

6. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Stellr Media and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Content created by Stellr Media on behalf of a client (ads, social posts, graphics) becomes the property of the client upon full payment for the relevant services, unless otherwise specified in the service agreement.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information about their business, market, and licensing status
  • Timely provision of access, approvals, and materials needed for us to deliver services
  • Ensuring all claims made in their personal marketing comply with applicable real estate advertising regulations in their jurisdiction
  • Maintaining sufficient ad budget as agreed upon in their service agreement

8. Limitation of Liability

To the maximum extent permitted by law, Stellr Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, lost listings, or lost business opportunities.

Our total liability to you for any claim arising from our services shall not exceed the total fees paid by you to Stellr Media in the three months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Stellr Media and its employees, contractors, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

10. Third-Party Platforms

Our services may involve managing accounts on third-party platforms (Meta, Google, Instagram, etc.). We are not responsible for changes to third-party platform policies, algorithm changes, account suspensions imposed by third-party platforms, or any interruption of third-party services beyond our control.

11. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of the engagement. We will not share your client-specific strategies, results, or business details with competitors in your market.

12. Termination

Either party may terminate a service agreement in accordance with the terms of that agreement. Upon termination, you retain ownership of all content and ad accounts that belong to you. We will provide reasonable assistance in transitioning accounts back to you.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration or the courts of Ontario.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@stellrmedia.com
  • Business: Stellr Media
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